Shipping policy

Processing Time

All orders are processed within 1–3 business days.
During busy seasons or high-demand periods, processing may take slightly longer.

Delivery Time

After processing, delivery usually takes 10–12 business days depending on your location and courier availability.
Delays may occur due to customs, weather, or courier issues.

Order Tracking

Once your order is shipped, you will receive a tracking number (if available from the courier).
Tracking updates may take 24–48 hours to appear after the order is shipped.

Shipping Costs

Shipping fees are calculated at checkout based on your location and order weight.
Any import taxes or customs fees are the customer’s responsibility.

Incorrect Shipping Details

Please ensure your address is correct before completing your order.
If the address is incomplete or incorrect, delivery may be delayed.
If you need to update your address after placing an order, contact us as soon as possible using our contact form.

Lost or Delayed Packages

If your package is delayed or missing, we will assist you in contacting the courier.
We are not responsible for delays caused by the courier or customs.

Damaged Items During Shipping

If your item arrives damaged, please contact us within 48 hours using our contact form with photos of the package and item.
We will review the case and assist with a replacement if necessary.

Changes to This Policy

We may update our shipping policy at any time. Continued use of the website means you accept the updated version.